Sculpd

If the tracking details state your order has been delivered but you can&#x2019;t find it, please consider the following:- Has the package been left in a safe place?- Has it been delivered to one of your neighbours?- Has the correct shipping address been provided?- Has the courier left a calling card?Still no luck? Please get in touch with your order number and we will do our best to help locate your parcel.

If the tracking details state your order has been delivered but you can’t find it, please consider the following:. - Has the package been left in a safe place?. - Has it been delivered to one of your neighbours?. - Has the correct shipping address be

My parcel says it’s been delivered but I haven’t got it?

Delivery Questions

What can I make from clay?

Do I need a kiln?

Can I get my piece fired at a local kiln?

How long does it take to dry?

Is it food safe (eg. mugs / plates)?

How long does the clay last?

Is it waterproof?

Is it safe for children or pregnant women?

How do I clean it up?

How do I paint and varnish my creations?

What paints can I use?

What can I use to work on?

Is your clay vegan?

Is your clay gluten free?

Questions About Pottery

Can I add something to my order?

Can I change my shipping address?

I'd like to cancel my order

Do you do bulk orders?

I'd like to return my order

My parcel or something inside is damaged

Will my order arrive in plain packaging?

Can I add gift notes to my order?

How do I track my order?

Ordering Questions

Where do you ship to?

Has my order been shipped?

How long does shipping take?

My parcel says it’s been delivered but I haven’t got it?Updated 10 months ago