Get help with a new or existing order
You can change your order for up to 15 minutes after you’ve placed it. Unfortunately, we cannot accept any changes after that time. To add or change items in your order, please visit https://account.sculpd.com/orders and select the order you’d like t
You can change your order for up to 15 minutes after you’ve placed it. Unfortunately, we cannot accept any changes after that time. To change the shipping address of your order, please visit Your Account and select the order you’d like to make change
You can change your order for up to 15 minutes after you’ve placed it. Unfortunately, we cannot accept any changes after that time. To cancel your order, please visit Your Account and select the order you’d like to cancel and follow the instructions.
Please double check in your spam folder, sometimes order emails can be caught in spam filters. If you can’t find it, please do get in touch with us. We will check that we have your correct email address and resend the order confirmation email.
You will receive an email with tracking information as soon your order has been shipped, please double check your spam folder. If you have not received an email and you believe your order should have shipped by now, please get in touch and we be able
Unfortunately you cannot add a gift note to the order. Please let the lucky recipient know the parcel was from you!
At the right side of the checkout page, there is a box where you can enter your valid discount code. Simply fill in the box and click on “Apply”, and the discount will apply to your purchase. You can use one discount code per order.
You can use one discount code or promotion per order. You cannot combine multiple discount codes on a single order.
Our branded Sculpd boxes are packed inside nondescript plain cardboard boxes, so the recipient will get a lovely surprise once they open their package. We do not include the invoice inside your order.